How do I become a partner?
A1: Our partner registration process is simple!
1. Review the Partner FAQs: Start by understanding the benefits and features of our platform.
2. Explore Partner Benefits and Features: Familiarize yourself with how partnering with us can empower your work, including the ability to create surveys, upload publications, network, publish data, and access exclusive tools and guides.
3. Agree & Sign Up: If you're ready, click on the provided Sign Up link to begin the registration form.
4. Administrator Approval: Your application will be reviewed by our administrator. We strive to process applications efficiently.
5. Portal Access & Mini Tour: Upon approval, you'll receive credentials to access the Partner Portal and a brief introductory tour of its dashboard features.
What information do I need to provide during registration?
The registration form will typically ask for your organization's name, contact person details, a brief description of your work, and your primary areas of interest on the platform (e.g., creating surveys, publishing studies, networking). This helps us tailor your experience and connect you with relevant resources.
How long does the administrator approval process take?
While approval times can vary, we aim to review all applications within 2-3 business days. You will be notified via email once your application has been approved or if further information is required.
Can I save my registration progress and come back to it later?
No, the registration form must be completed in one session.
I've been approved! How do I access the Partner Portal?
Once approved, you will receive an email with your login credentials and a direct link to the Partner Portal. We recommend bookmarking this link for easy access. The portal provides a "mini-tour" upon first login to help you navigate.
How do I create a survey on the platform?
The Partner Portal features an intuitive "Survey Creation" module. You can typically find this under "Create Survey" menu item within the Partner Hub. Within this module, you'll find templates, question types, and customization options to design your surveys. Look for detailed guides within the "Tools and Guides" section of the portal for step-by-step instructions.
What kind of publications and studies can I upload?
Our platform supports the upload of various types of publications and studies, including research papers, reports, case studies and more TBA. There will be specific guidelines within the "Upload Publications and Studies" section of the portal regarding accepted file formats, metadata requirements, and content standards to ensure quality and discoverability.
How can I network with other partners on the platform?
The platform offers a dedicated "Networking" or "Community" section. Here, you can create a partner profile, browse other partner profiles, participate in forums, join interest groups, and even initiate direct messages with other partners to foster collaboration and knowledge exchange.
What is involved in publishing data, and what kind of data can be published?
The "Publish Data" feature allows partners to share relevant datasets with the wider community. Guidelines for data publishing will be available in the "Tools and Guides" section. These typically cover data formats, anonymization best practices, metadata requirements, and ethical considerations. The goal is to promote open data sharing and collaborative analysis.
Where can I find tools and guides to help me use the platform?
The "Tools and Guides" section within the ILI Hub is your central resource. It will contain user manuals, video tutorials-if available, best practice guides, and troubleshooting tips for all platform features, including survey creation, publication uploads, networking, and data publishing.
Who do I contact if I encounter an issue or have a question not covered here?
If you have further questions or encounter any technical issues, please refer to the "Support" or "Contact Us" section within the Partner Portal. You can typically submit a support ticket or find contact information for direct assistance.