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NewILI Study:Bridging Policy and Practice: Improving Working Conditions and Advancing Formalization for Informal Workers in Nairobi and KiambuRead the reportUpdateILI Partner Network now spans 14 countriesMeet our partnersStoriesCommunity Voices — read "Women & Work": Gloriose Uwizeyimana, Domestic Worker from RwandaRead the storyNewILI Study:Bridging Policy and Practice: Improving Working Conditions and Advancing Formalization for Informal Workers in Nairobi and KiambuRead the reportUpdateILI Partner Network now spans 14 countriesMeet our partnersStoriesCommunity Voices — read "Women & Work": Gloriose Uwizeyimana, Domestic Worker from RwandaRead the story
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Inclusive Labor Institute

A just, equitable future of work begins with the voice of workers.

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What We Do

We amplify worker voices.

The Global Fairness Initiative's Inclusive Labor Institute (ILI) is a worker-centered hub focused on improving the nature of work for the more than two billion workers in the global informal economy. We are a bridge between worker organizations, civil society, and public and private institutions.

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Grounding research and action in workers' lived experience.

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Informal economy

Especially where formal protections are weakest.

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Pairing evidence with applied tools and collaboration.

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A bridge between worker organizations, civil society, and public and private institutions.

  • Evidence on the realities of informal work
  • Tools and learning offers for policy and practice
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Informal Workers
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Precarious Work

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Community Voices that bring the realities of workers in the informal economy to life.

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Latest research & publications

Worker-led studies, briefs, and data from across the informal economy.

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Informality, Accountability, and Labor Rights for Data Workers in East Africa
Kenya · Uganda

May 11, 2026Global Fairness Initiative

Informality, Accountability, and Labor Rights for Data Workers in East Africa

Although artificial intelligence (AI) and social media platforms are often thought of as amorphous, autonomous technologies, they require a vast unseen human labor force to be produced and operated. Content moderators, who determine if user-generated content meets community guidelines, and data annotators, who train AI models by identifying objects, patterns, and audio, make this tech possible. Data worker vulnerabilities parallel those of workers in the informal economy, where workers have temporary or no work contracts and lack access to social security benefits. This informality undermines data workers’ agency in global supply chains and leads to lower wages, poor working conditions, and minimal social protections. Moreover, the data work outsourcing system is embedded in a broader system of “digital colonialism,” in which value flows out of the Global South while decision-making power remains with actors in the Global North, perpetuating a vicious cycle of exploitation.

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